We offer a very simple returns procedure - Follow these
- Visit https://www.customandcommercial.com/
into your account.
your previous invoices.
the invoice that contains the parts you wish to return.
will either be given the option of a refund or a credit note based on the
time frame of your order.
the option and you will be given the option to select:
- Which items you wish to return.
- The quantity of the items you are returning.
- The reason for the return.
can then preview the return to make sure you have selected all the correct
happy you have completed the return request correctly you can submit your
this point you will be shown a ‘Returns Number’ – This MUST be used when
returning your parts to us so we can process your return swiftly.
package up your items and ship then back to us at Unit 32, Bookham
Industrial Estate, Church Road, Great Bookham, Surrey, KT23 3EU. we
recommend using a tracked service and get a receipt of your postage.
Once we receive your items and they meet our returns policy
you will be issued with either your credit note or refund.