Quality Air-cooled vw German, VW OEM quality products at competitive price
Retail: 01372 452 622 Trade: 01372 451 421
Email: info@customandcommercial.com

Custom and Commercial Privacy Policy

This privacy statement discloses the privacy practices of Custom and Commercial (C&C). It covers our treatment of personally indentifiable information collected when you are on our website. It does not apply to the practices of any website which may be visited through links within our site. For any questions about privacy please email info@customandcommercial.com

Information Collection and Use

C&C is the sole owner of the information collected on this site. We will not sell, share, rent or give any of this information to anyone else, except in the following instances:

1. The user has requested that we share his or her information in order to provide them with the service they wish to use, or the products they wish to order.
2. When we are required to do so by law.

C&C collects information from our users in a variety of different ways for two reasons: to process customer orders and to provide our users with the best possible service. All information is collected in accordance with the Data Protection Act 1998. We will only hold your personal information for the duration necessary to allow us to provide the service you have requested or for any additional period as required by law.

On-line Ordering

For those wishing to order on-line there is certain information which we are required to collect this includes the customers name, address and credit or debit card details. This information will be used for the sole purpose of fulfilling the customers order. We may attempt to verify that the details given to us are correct and all payment details will need to be authorised by the customers bank/credit card company. For information on the security of on-line transactions, please see the security section below.

Log Files

We may use IP addresses to analyse trends, administer the site, track users movements and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We also use our page counters to monitor movement across our site.

Links & Other Sites

This Privacy Policy only covers this website. Any other websites which may be linked to our website are subject to their own policy.


C&C takes every precaution to protect our users' information. When users submit sensitive information via this website it is protected both on-line and offline. All of our users' information is restricted in our offices. All of our databases are encrypted and multi-password protected. Furthermore, ALL staff members are kept up to date in our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment. If you have any questions about the security of our site, you can email info@customandcommercial.com

Notification of Changes

If we decide to change our privacy policy, we will post these changes on our homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of email. Users will have a choice as to whether or not we use their information in this different manner. We will only use information in accordance with the privacy policy under which the information was collected.


Cookies are small text files that are placed on your computer by web sites that you visit. They are widely used in order to make web sites work, or work more efficiently. Cookies that are used by Custom and Commercial are solely used by Custom and Commercial and not shared with any third parties. They are used on our web site for us to monitor the site usage and what products are most popular to our visitors. They are also used for the on-line shopping facilities.

Google Cookies

We use Google Analytics to monitor our web site usage, Google Analytics will set the following cookies:

  • __utma
  • __utmb
  • __utmc
  • __utmz

Google Analytics helps us to monitor and report on our web site usage such as the number of visitors to the site, search phrases used to find Spiral Sites, pages visited on the site and time spent on spiralsites.com. The cookies do not identify you personally.

Google's privacy policy is found here http://www.google.com/analytics/learn/privacy.html

To opt out of being tracked by Google Analytics across all web sites visit http://tools.google.com/dlpage/gaoptout.

Other Cookies

  • ASP.NET_SessionId - This is a session cookie and is only valid while you are on our web site. It is used for the on-line shop part of the web site to track what items you have added to your cart and who you are when you have logged in to the site to place your order.
  • cc_cookie_accept - This is the cookie to tell us if you have accepted cookies.
  • cc_cookie_decline - This is the cookie to tell us if you have declined cookies.